- For the collectives’ lenders -

Frequently
Ask Questions.

I’d like to lend out my clothes. What should I do first?
Please contact us via email, DM or telephone and make an appointment to stop by our Amsterdam showroom. Together we’ll select the items that fit into The Collectives’ closet.
What can I expect from The Collectives’ collection?
We offer clothing, bags and accessories from brands such as Isabel Marant, BALMAIN, SAINT LAURENT, CELINE, THE KOOPLES, IRO, Dodo Bar Or, ROTATE and many, many more! Most sizes are between 34-42. We expect this size range to increase as The Collectives grows, since the sizes of our items depend on the garments brought in by The Collectives’ clients.
Do I remain the owner of the items I bring in?
Yes, you’ll remain the owner of all the items you bring in. Our role as a platform is to give your items the spotlight they deserve in our online store and showroom. In the meantime, you remain the rightful owner. If you wish, you can eventually choose to sell the item to us.
Do I need to dry-clean the items before I lend them out to The Collectives’ closet?
We preferably take in only dry-cleaned items. If you cannot do this yourself, we can do this for you. For this service, an extra fee applies. We’ll make sure your items are dry-cleaned after every rent, to make sure they stay in a mint condition. These costs are on us.
Do I need to photograph the items and upload them to the online store myself?
No, we’ve got you! We’ll take care of the whole process of styling, photographing and uploading the items to our online store.
Do I need to photograph the items and upload them to the online store myself?
No, we’ve got you! We’ll take care of the whole process of styling, photographing and uploading the items to our online store.
Are my items insured during the time they’re in The Collectives’ closet?
Yes. The Collectives has taken out an insurance policy for every item in our collection. If a renter were to damage or lose an item, the day value of the item will be paid to the owner.
I’ve lent an item to The Collectives, but I’d like to get it back. Is this possible?
Yes, of course. If the item is in our showroom, you’ll receive it back within 24 hours. If the item is lent, you’ll receive it back after the rental period ends.
How do I get paid for renting out my items?
For very rented item you’ll receive 30% of the rent price.
What happens if my items aren’t rented?
The Collectives keeps an item for three months in its collection. Every three months, our stylists will decide if the item is still relevant and wearable for the upcoming season. If not, the item will be returned to its owner. We can always discuss buying the item from you so it can stay in our collection.
 

- For the collectives’ renters-

Frequently
Ask Questions.

I’d like to rent items from The Collectives’ closet. What should I do first?
We’re so thrilled you want to be a part of our growing movement! A lot of our items are for sale at De Bijenkorf. You can also make an appointment in our Amsterdam showroom to go treasure hunting. Send us a DM, email, or contact us via telephone
What can I expect from The Collectives’ collection?
We offer clothing, bags and accessories from brands such as Isabel Marant, BALMAIN, SAINT LAURENT, CELINE, THE KOOPLES, IRO, Dodo Bar Or, ROTATE and many, many more! Most sizes are between 34-42. We expect this size range to increase as The Collectives grows, since the sizes of our items depend on the garments brought in by The Collectives’ clients.
What are the costs of renting at The Collectives?
You simply pay as you rent. The rental price depends on the item. If you cannot find the price of an item you can always ask us by sending an email or DM.
Can I exchange an item?
The Collectives also gives you the opportunity to exchange an item if it turns out to be different from what you expected. This flexibility -and its bargain prices- make The Collectives’ service the perfect way for wearing designer fashion in a sustainable and economical manner.
Can I reserve an item?
You can stop by our Amsterdam showroom to either rent, exchange or bring in your items.
Do I need to dry-clean the items myself?
No, we got you! We’ll make sure your rented items are dry-cleaned after every use, to make sure they stay in a mint condition.
What happens if I lose or damage an item?
First of all, no worries! Accidentally losing or damaging an item happens to the best of us. In the unfortunate case a rented item gets lost or damaged, The Collectives charges you for the day value of the item. In case you have a liability insurance, you should be able to get the money back from your insurance company. Therefore, you won’t ‘feel’ the financial consequences of losing or damaging an item.
Is it possible to buy an item?
Yes. You can shop a selection of our items at De Bijenkorf and al lot of items are for sale on request.